Unrivalled Customer Care

As the UK’s leading supplier of school and specialist minibuses, our After Sales Support Team is with you from delivery to disposal — a professional handover and familiarisation check when your vehicle arrives, your annual service booked in, and support with warranty administration, repairs and crash damage management whenever you need it.

Red Kite is an Approved Supplier for both Ford and Peugeot, so you also get direct access to their manufacturers’ 24-hour Customer Assist support:

Ford Assistance (roadside rescue): 0800 111234
Peugeot Assistance: 0800 1972045

Every Red Kite customer gets a dedicated Transport Manager, on hand to help you get the most from your vehicle and keep it running at its best — whether you’re operating a single minibus or a full fleet. We can also arrange MiDAS and D1 driver training, on-site or at a dedicated Driver Training Centre.

Free Advice & Support

Beyond scheduled servicing, our Support Team is a phone call or email away, whenever you need us.

Section 19 Inspections and Vehicle Maintenance

As a Section 19 Permit Holder, you’re responsible for the safe operation of your vehicles, within the legal requirements of your permit.

You should ensure that:

  • Your drivers are correctly licensed and suitably trained.
  • Your drivers take appropriate breaks.
  • Your vehicles meet the appropriate construction and use requirements and are maintained in a safe, roadworthy condition.
  • Your vehicles are insured, and your insurer is aware that they are used to provide services for hire or reward under a permit.
  • Your vehicles are not operated with a view to profit, nor incidentally to an activity that is itself carried on with a view to profit.
  • You only carry the categories of passenger allowed by your permit and, in the case of Section 19, do not provide any transport service that could be viewed as carrying the general public.
  • You inform DVSA or the designated body that issued your permit of any relevant changes — such as a change of your organisation’s name — as this will mean your permit needs to be replaced.

Regular minibus safety inspections are a legal requirement, not an optional extra. If you’re unable to provide evidence of a schedule of safety inspections and walk-around checks, your Section 19 Permit is at risk of being confiscated by the issuing body or Traffic Commissioner.

At Red Kite, we offer a range of minibus services to help you stay compliant, including:

  • Section 19 on-site inspection service, no need for delivery or collection
  • Inspection by qualified engineers
  • Pre-MOTs and MOTs
  • Servicing and maintenance
  • LOLER wheelchair lift testing

To find out more about Section 19 permits and your responsibilities as a permit holder, read the official Section 19 and 22 permits guidance on GOV.UK.

Service & Maintenance

Wherever you’re based, our Support Team will book your service with a local authorised provider near you or, if you’re within 25 miles of our fully equipped workshop, take advantage of our free collection and delivery service.

Every visit includes a free visual health check, a professional service and high-quality parts, from a team that knows your vehicle inside out.

Peace of Mind

Whether your minibus is new or pre-owned, our expert technicians and coach building team keep it cared for exactly as the manufacturer intended. In great condition, safe to drive, and holding its value for resale.

Red Kite Low Carbon Commitment

Red Kite is committed to minimising our environmental impact and is working with leading minibus manufacturers on dual-fuel and electric technologies. All new Red Kite minibuses feature the latest Euro 6 engines, significantly reducing emissions of CO2, nitrogen oxides and particulates.

Where possible, Red Kite parts are made from recycled materials and are 100% recyclable, backed by a zero-waste policy across our products and accessories. At end of life, we give customers access to accredited vehicle disposal services, register the vehicle as disposed of with the DVLA, and issue a certificate of destruction (COD) for your records.

Why Choose Us?

Finance Options

A wide choice of finance options, including Lease and Purchase Plans, Contract Hire and outright purchase.

Type Approval

We manufacture and supply a range of quality, fully Type Approved 9 – 17 minibuses as regulated by the Vehicle Certification Agency (VCA).

Warranty

Every new minibus is supplied with a 3 year Manufacturer’s Warranty. All Red Kite Approved preowned minibuses are supplied with a comprehensive Red Kite Warranty.

After Sales Support

As the UK’s leading supplier of school and specialist minibus, our ‘After Sales Support Team’ provide an unrivalled level of customer service and care.

What our customers say

Rated 4.7 / 5 based on 28,370 reviews Showing our 4 & 5 star reviews
Excellent Service
"Excellent service from initial enquiry. The staff were friendly, helpful and engaging. Excellent help from Nick, Annette and the entire workshop team. After Sales service also faultless so far. "

Charity, Dorset

Quick Turnaround
Thanks for the quick turnaround of our Peugeot Boxer. Excellent service through Stuart, your professional prompt response really got us out of a possibly difficult situation with regards to our after school pick up. Pass on my thanks to Nick who answered my first call on Monday morning with professionalism.

School

Great Service
I would like to say thank you to your team for a great service. You really helped us out, we had the minibus returned with a broken step. You collected it that day and repaired it and returned it following day. Again thanks for all your help with this, just thought I needed to email and say how impressed I was.

Upper School, Dorset

Helpful Throughout
Redkite’s sales staff have been helpful throughout the process they have explained all the issues clearly around the move from ownership to long-term lease, this was our number one reason for choosing Redkite over other providers who may have been slightly more competitive on price

Grammar School, Dorset

Helpful and Approachable
I would like to go on record to say that the service that you have provided has been excellent all through the process, you have been very professional, helpful, approachable and informative as were the members of staff who were involved in the delivery and handover.

High School, Greater Manchester